Understanding Trust

Trust is a Belief, Not Just a Feeling

Many of us think of trust as a feeling, but a feeling is simply a human emotion. Trust is, in fact, a belief. A belief is a feeling that has been rationalized or justified by that particular human being. What this tells us is that we cannot “make” anyone trust us - all we can do is behave in a way that allows someone to make the decision to trust us. That decision is based on what we do for one another.

Why teams fail

The #1 reason teams fall apart is due to a lack of trust

Trust is a critical element to building a successful team. In fact, when teams fail – that is, when they are unable to remain together as a group — it is almost always because of a lack of trust on some level.

What we measure

Uncover your team's four elements of trust

While trust is not an Attribute, building trust with others stems from our Attributes - those behaviors that drive our performance. Trust is a two-way street that consists of 4 elements. Both parties must exhibit these elements to build trust.

These are the four elements of trust we measure

Competence

“I trust you to do the thing right”

Consistency

“I trust you to do the thing right over time”

Integrity

“I trust you to do the right thing as defined by the team”

Compassion

“I trust you to do the right thing for someone because you care about them as a human being”

How do you know if you have a trust problem?

Look for these common symptoms that could indicate you have a trust problem

Lack of communication

When team members do not trust each other, they may be hesitant to share information or provide feedback.

Low morale

When trust is lacking, team members may feel unsupported or undervalued, leading to low morale and a lack of motivation

Micromanagement

In a mistrustful environment, team members may feel the need to micromanage each other to ensure that tasks are completed to a high standard

Lack of accountability

When trust is lacking, team members may be reluctant to take ownership of tasks or decisions, leading to a lack of accountability and responsibility.

*Mistrust can have a significant impact on team dynamics and overall performance. These are some common symptoms of mistrust within a team.

Build a world class team

Building trust is critical for any successful team, but it's not always easy to quantify. Our powerful assessment tool allows you to measure and improve trust between leaders, managers, and teammates

Gain insights into trust dynamics

The Trust Fall provides a clear picture of the trust levels within your team, allowing you to identify areas for improvement and track progress over time.

Improve team communication

By understanding the trust dynamics within your team, you can create a more open and effective communication environment.

Increase productivity

When team members trust each other, they are more likely to work collaboratively and efficiently.

Improved job satisfaction

When team members trust each other, they are more likely to feel supported and valued, leading to greater job satisfaction and retention.

Better decision-making

Create an environment where team members are more willing to share ideas and opinions, leading to better decision-making overall.

Enhanced creativity and innovation

By creating a trusting environment, team members are more likely to take risks and share new ideas, leading to greater creativity and innovation.

Simple layout to uncover your blindspots?

Building trust is critical for any successful team, but it's not always easy to quantify. Our powerful assessment tool allows you to measure and improve trust between leaders, managers, and teammates

Our team results deliver invaluable insights into how your employees perceive you and your company

Get started today

Actionable advice on what you can do to improve your scores in the areas of competence, consistency, character, and integrity

Get started

Copy your unique link and share it with your team. They'll complete a 20 question survey that takes 5 minutes to complete.

Learn more about our product

You'll be able to easily understand how you scored with our simple grading system

Get started

Easy as 1-2-3

How it works

Simply sign-up and follow the instructions to send out your team assessment

Get started

The Trust Fall is a simple, online tool that can be completed in just a few minutes.

Verify Account

The Trust Fall is a simple, online tool that can be completed in just a few minutes.

Send your team assessment

The Trust Fall is a simple, online tool that can be completed in just a few minutes.

Take your leader assessment

The Trust Fall is a simple, online tool that can be completed in just a few minutes.

our plans

Pricing made simple

Free plan

Our free plan includes access to your and your team's scores as well as our free content library.

$0 (free)

Get Started

*Start on the free plan and upgrade any time

Features

Leader and team assessment total score

Free content library

How much trust do you and your teammates have in each other?

100+

5x

Trust is a Belief, Not Just a Feeling

The #1 reason teams fall apart is due to a lack of trust

Uncover your team's four elements of trust

How do you know if you have a trust problem?

“So much of what I know about trust I learned from Rich Diviney [The Attributes]”

Build a world class team

Simple layout to uncover your blindspots?

How it works

The Navy SEAL trust matrix

The Trust Fall For Organizations

Pricing made simple

Free plan

Pro Plan